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Terms of Service
These Terms of Service (“Terms”) govern your access to and use of this E-Permits and Inspections online platform (this “Website”) provided by Mayor and City Council of Baltimore (the “City”). By accessing or using this Website, you agree to comply with these Terms. These Terms are effective as of February 2, 2025.
Acceptance of Terms
By using this Website, you agree to these Terms and our Privacy Policy, which are incorporated by reference. If you do not agree with any part of these Terms, you should not access or use this Website.
Eligibility
You must be at least 18 years of age to use this Website. By using this Website, you affirm that you are of legal age and have the authority to access and submit applications on behalf of the entity or individual you represent.
Use of this Website
You agree to use this Website only for lawful purposes and in accordance with applicable laws. You may not:
- Submit false or misleading information in your building permit applications.
- Violate any local, state, or federal regulations related to building codes and construction.
- Attempt to gain unauthorized access to this Website or interfere with its functionality.
Application Submission
You may submit applications through this Website. By submitting an application, you represent that all information provided is accurate and that you have obtained the necessary approvals and permissions for the applicable project. The City reserves the right to reject applications that do not comply with applicable laws or regulations.
Fees and Payments
Certain services on this Website may require payment, such as application fees, processing fees, or other charges related to your application. You agree to pay all applicable fees in accordance with this Website’s payment terms. All payments are non-refundable unless otherwise specified.
Application Approvals
This Website facilitates the application and submission process for permits and inspections but does not guarantee approval. All applications are subject to review and approval by the City. You are responsible for ensuring that your project complies with local building codes and regulations.
User Content
Any content you submit to this Website, including applications, documents, photos, and other materials ("User Content"), remains your property. However, by submitting User Content, you grant the City a license to use, modify, and display your content as necessary to process your application.
Disclaimers
While the City attempts to keep its Website information accurate and timely, the City neither warrants nor makes representations as to the functionality or condition of this Website, its suitability for use, freedom from interruptions or from computer virus, or non-infringement of proprietary rights. Materials on this Website have been compiled from a variety of sources and are subject to change without notice from the City as a result of updates and corrections.
All trademarks and service marks contained in or displayed on this Website are the property of their respective owners. Any commercial use of the materials stored on this Website is strictly prohibited without the prior written permission of the City.
The City is neither responsible nor liable for any viruses or other contamination of your system/computer/electronic device nor for any delays, inaccuracies, errors or omissions arising out of your use of this Website or with respect to the material contained on therein, including without limitation, any material posted on this Website. This Website and all materials contained in it are distributed and transmitted "as is" without warranties of any kind, either express or implied, including without limitation, warranties of title or implied warranties of merchantability or fitness for a particular purpose. The City does not guarantee that this Website will be uninterrupted or error-free, and the City is not responsible for any losses, damages, or delays resulting from your use of this Website.
Limitation of Liability
In no event shall you be entitled to recover from the City any consequential damages, exemplary damages, lost profits, nor punitive damages.
In addition to the preceding terms and conditions, the City, its officers, employees, agents or representatives shall not be liable for any damages of any kind arising from your use of this Website or your ability to obtain a permit or inspection. Nothing contained in this Website constitutes or is intended to constitute legal advice by the City or any of its agencies, officers, employees, agents, or representatives.
External Links
This Website may contain links to other sites on the Internet, which are provided for the convenience of the user. The City is not responsible for and makes no representation about the content or material available on such other sites. Links are not intended to imply sponsorship, affiliation or endorsement by the City.
Privacy Policy
While the City does not sell any information collected and provided through this Website, such information may be subject to disclosure as required by any federal, state or local laws, rules or regulations, including, but not limited to, the Maryland Public Information Act.
Communications via Website
If you have any questions or concerns about these Terms, please contact us at: DHCD.Permits@baltimorecity.gov .
Communications made through email and messaging systems shall in no way be deemed to constitute legal notice to the City or any of its agencies, officers, employees, agents, or representatives, with respect to any existing or potential claim or cause of action against the City or any of its agencies, officers, employees, agents, or representatives, where notice to the City is required by any federal, state or local laws, rules or regulations.
Termination
The City reserves the right to suspend or terminate your access to this Website at its discretion, with or without cause, and with or without notice, if you violate these Terms or engage in activities that disrupt this Website’s operations.
Governing Law
These Terms are governed by the laws of the State of Maryland, without regard to its conflict of law principles. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts located in Baltimore City, Maryland.
Modification to Terms
The City reserves the right to modify these Terms at any time. Any changes will be posted on this page with the updated date. Your continued use of this Website after such changes will constitute your acceptance of the modified Terms.
Only the following Browsers are supported: Internet Explorer 11 (32-bit only), latest versions of Chrome, Edge, Firefox and Safari. If you are using a Browser other than these listed, you will need to upgrade your Browser to a supported version to access and use this site.